Conduct

Introduction 

1. Freelancers 
2. Character and suitability 
3. Enforcement 
4. Principles

General

1. Maintaining trust and acting fairly
2. Dispute resolution and proceedings before courts tribunals and inquiries
3. Service and competence
4. Client money and assets
5.1-5.3 Referrals, introductions and separate business
5.4-5.6 Other business requirements

Conflict, confidentiality and disclosure

6.1-6.2: Conflict of interests
6.3-6.5: Confidentiality and disclosure
7: Cooperation and accountability
When you are providing services to the public or a section of the public
8.1: Client identification
8.2-8.5: Complaints handling
8.6-8.11: Client information and publicity

SRA Regulatory Changes [By SRA]

Accounts Rules – your questions answered [By SRA]

Hear about the SRA Accounts Rules – what is changing and alternatives to client accounts.