Our user is a natural person, who is a candidate for the QLTS OSCE exam (“You”). please note! We do not provide our products for the QLTS MCT exam.
Practice - practical training for the QLTS OSCE exam in form of online mock exam for interview, advocacy and legal research, which is subject to the Booking Policy displaced at the qltsosce.co.uk website;
Practice Areas – Business law, Law of Property, Probate, Civil Litigation and Criminal Litigation;
Product(s) - Services and books, manuals, webinars and other as may be from time to time amended;
Service(s) – as defined in clause 3.1 (a) and (b) of the TERMS AND CONDITIONS OF SUPPLY also referred as ‘OSCE SMART Services’;
Theory - theoretical guidance part for self-preparation for the QLTS OSCE exam by means of digital content, consisting of mp4 video lectures, Microsoft Word or PDF Attachments.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
What's in these terms?
These terms tell you the rules for using our website qltsosce.co.uk for your preparation for the QLTS OSCE exam.
By using our site you accept these terms
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you
If you purchase the OSCE SMART service from our site, our Terms and Conditions of Supply will apply to the sales.
Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our site the OSCE SMART service, please check these terms to ensure you understand the terms that apply at that time.
We may make changes to our site
We may update and change our site from time to time to reflect changes to our Products for the QLTS OSCE exam, our users' needs and our business priorities and for other respective reasons. We will try to give you reasonable notice of any major changes.
We may suspend or withdraw our site
We do not guarantee that our site, or any content on it and/or the OSCE SMART service, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at email@example.com
How you may use material on our site
We are the owner or the licensee of all intellectual property rights in our site and in the material published on it and the OSCE SMART service. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
After payment confirmation for the Theory materials you shall have access to the purchased for 12 consecutive months since the date of the payment confirmation. You may download and print off copies of the attached files site for your personal preparation for the QLTS OSCE exam, but you cannot forward or dispose in any other way the materials to others.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Do not rely on information on this site
The content on our site is provided for general information and guidance for preparation for the QLTS OSCE exam and the user should not only rely on the provided information, but should conduct intensive reading and practical training as is suggested by the content of the OCSE SMART. The content provides guidance for preparation for the QLTS OSCE exam and it is not intended to amount to legal advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
We are not responsible for websites we link to
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
User-generated content is not approved by us
This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
If you wish to complain about information and materials uploaded by other users please contact us on firstname.lastname@example.org
Our responsibility for loss or damage suffered by you
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
The content on our site neither is exhaustive nor complete but rather constitutes a guidance for preparation for the QLTS OSCE exam only and we do not provide any guaranty on successful passing the OSCE exam, but emphasise that the user-candidate should read the respective books and manuals and conduct practical training in order to succeed in the QLTS OSCE exam.
Please note that our site is only for private use by those who prepare to the QLTS OSCE. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Rights you are giving us to use material you upload
When you upload or post content to our site, you grant us the following rights to use that content:
LICENCES GRANTED TO THE WEBSITE OWNER.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our site will be secure or free from bugs or viruses.
You are not responsible for configuring your information technology, computer programmes and platform to access our site and the OSCE SMART materials. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Rules about linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our site other than that set out above, please contact email@example.com
Which country's laws apply to any disputes?
Terms and conditions of supply
1.1What these terms cover. These are the terms and conditions on which we supply our services on preparation guidance and practical training for the QLTS OSCE exam.
1.2Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide the services to you, how you and we may change or end the contract, what to do if there is a problem and other important information related to the QLTS OSCE exam. If you think that there is a mistake in these terms or require any changes, please contact us to discuss firstname.lastname@example.org
2.Our contract with you
2.1How we will accept your order. Our acceptance of your order will take place after we accept your payment and send you the confirmation email, at which point a contract will come into existence between you and us. In the case of the Practice, please note, that the date/time arrangements shall be reconfirmed in a separate email in order to become a term of the contract.
2.2If we cannot accept your order. If we do not accept it, we either refund you or offer you different arrangement/terms e.g. date/time of the mock training. This might, for example, may be because we have identified an error in the price or because we are unable to meet the date/time for the QLTS OSCE mock exam you have chosen from the given calendar, which is provided only for the estimation purposes.
2.3Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
3.1Types of Services and other products for the QLTS OSCE exam. There are such types of Products and Services:
(a)Theoretical guidance part for self-preparation for the QLTS OSCE exam by means digital content, consisting ofmp4 video lectures, Microsoft Word or PDF Attachments (“Theory”), which will be available for 12 consecutive months since the date of the payment confirmation. Carefully notice – it is only guidance purported to facilitate your preparation for the QLTS OSCE and to give you better understanding of the exam, it does not preclude you from extensive reading of books and manuals and other self preparation; and
(b)Practical training part for the QLTS OSCE exam in form of mock exam for interview, advocacy and legal research (“Practice”), which is real time, online, one-time service-training for particular practice area (business, property, probate, civil or criminal litigation) in regard oral part of the QLTS OSCE exam and/or legal research our of written part, conducted close to the QLTS OSCE exam conditions and may be of different level of difficulty, depending on your request. After the mock you will be marked by the assessor and provided with the feedback. Carefully notice – nonetheless the marking is close to the exam conditions, each attempt to pass any part of the QLTS OSCE exam depends on many factors and involves a unique fact pattern and. So, the marking given by the assessor is only for the preparation purpose in order to help you to improve your skills. So, you should not RELY ON or assume that the score obtained at the mock guaranties you the same score at the actual exam.
(c)Other related services, such as sale of books and manuals, webinars etc.
4.Your rights to make changes
If you wish to make a change to the Service you have ordered please contact us. We will let you know if the change is possible. Subject to reasonable notice, it is possible to make change only to Practice, but not to Theory service. However, we will consider each application on its own merits and if it is reasonable, approve the change to Theory service. If it is possible, we will let you know about any changes to the price of the service, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. In order to request the change, please complete the form from the Schedule to this terms.
5.Our rights to make changes
5.1Minor changes to the Services. We may change the Services:
(a)to reflect changes in relevant laws and regulatory requirements for the QLTS OSCE; and
(b)to implement minor technical adjustments and improvements. These changes will be treated as improvements.
5.2More significant changes to the service. Significant change to the service may take place in order to reflect the significant change to the QLTS OSCE or its part. If we are unable to substitute the change with the respective amended material, we will notify you and you may then contact us to end the contract and will receive the refund reflecting the change in the service paid, which is subject to the significant change. Significant change – is a change, which essentially changes the methodology of a part of the QLTS OSCE exam, to such extend that over 30% substituted with a principally new approach.
5.3Updates to digital content. We may update or require you to update digital content, provided that the digital content shall always match the description of it that we provided to you before you bought it.
6.Providing the Service
6.1Price. The price of the OSCE SMART Service and packages will be as displayed to you on our site. Notice! Each part of the QLTS OSCE Service (Theory Interview, Theory Advocacy, Theory Research and Writing, Theory Drafting Business, Theory Drafting Property, Theory Drafting Probate, Theory Drafting Civil Litigations, Theory Drafting Criminal Litigations, Theory Business, Theory Property, Theory Probate, Theory Civil Litigations, Theory Criminal Litigations, each separated Practice session on advocacy, interview and research) is a Separate Service and to be paid Separately for the price specified even if sold in a package, which only entitles you to discount, but not to be treated as a separate Service for a single price, including for the purpose of clause 7.3 (E).
6.2When we will provide the Products. The Services and the related goods, as may be, shall be provided as follows:
(a)If the product is Theory service. We will supply the services of the respective digital content to you with all the further updates of the materials if any, for 12 consecutive months since the date of the payment confirmation or obtaining access whichever is the latest.
(b)If the product is Practice service. We will make the mock session with the assessor, subject to the Booking Policy, accordingly to your choice of the date and time in the calendar schedule available at the site and further confirmed by us in a separate email or re-agreed between you and us. We will also make the related digital content and materials available to you reasonably in advance before the actual session, together with our suggestions of when you should read them.
(c)If the products are goods e.g. books and manuals. If the products are goods we will deliver them to you as soon as reasonably possible after the day on which we accept your order and payment.
(d)If the product is other one-off service e.g. webinar. The estimated date and time for the services is as told to you during the order process. The subscribers will be able to pay for the service only, when the final date and time is established.
6.3We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event. Brakes of internet connection, is among other, presumed to be such an event.
6.4If you do not re-arrange delivery. If you do not collect the Services from us as arranged or if, after a failed delivery to you, you do not re-arrange the delivery, we will contact you for further instructions and will do our best in order to re-arrange the rendering of the Services in question. If, despite our reasonable efforts, we are unable to contact you or re-arrange the delivery and the Services have not been provided as agreed because of your fault, we will refund you, subject to deduction of the operational and transfer fees, rates of exchange and other reasonable return costs incurred by us. If the Services have not been provided as agreed because of our fault we shall bear the above costs.
6.5What will happen if you do not give required information to us. We may need certain information from you so that we can supply the best Service to you in regard to the QLTS OSCE, for example, your qualification details or if you passed LPC. If you do not give us this information or if you give us incomplete or incorrect information, we will not be responsible for supplying the Services without taking into account the respective particulars.
6.6Reasons we may suspend the supply of the Service to you. We may have to suspend the supply to of the OSCE SMART services:
(a)deal with technical problems or make minor technical changes;
(b)update the product to reflect changes in relevant laws and regulatory requirements of the QLTS OSCE exam; and
(c)make changes to the product as requested by you or notified by us to you.
6.7You cannot use the Products for any commercial, business or re-sale purpose and shall be liable to us, among other, for any profits obtained as the result. You cannot use, disclose and otherwise provide any third party with any information, materials obtained through our website and shall be liable to us to fully compensate any damages incurred by us as the result, notwithstanding if there is any contribution on our side.
7.Your rights to end the contract
7.1You can end the contract/order with us. Your rights when you end the contract/order will depend on what you have bought, whether there is anything wrong with it, how we are performing, when you decide to end it:
(a)If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the service replaced or a service re-performed or to get some or all of your money back);
(b)If you want to end the order for the Theory mock session on the QLTS OSCE exam, you should provide us with a notice of cancelation (please complete the form from the Schedule to this terms) during 14 days since the order is placed and accepted, but in any event not less than 24 hours before the actual session is to take place. In the case of cancelation you either may re-arrange the mock by choosing another date and/or time or completely cancel the order. If you inform us less than 24 hours, you will be entitled only to the re-arrangement and you will be offered 3 different timing options in order to choose one, reasonably similar to the timing of your initial order, taking into account the existing workload and schedule of the sessions. If the cancelation or rearrangement is not due to our fault or force major circumstances, you shall be charged cancellation fee in amount of 20% for re-arrangement or 30% in case of cancelation and you shall also bear the refund transfer expenses, including currency exchange rate and other reasonable return costs. Otherwise, we shall fully refund you or you shall not be charged any re-arrangement fee, subject to clause 8.1 (b);
(c)In all other cases (if we are not at fault) if you have obtained the Service or related products and than change your mind, you shall not be entitled to the refund, unless it is proved defective. In such case we will consider each matter on its own merits in accordance with the governing law. Notice! in case if there is disagreement between us and you, we may black list you for the further supply of the Services.
7.2Ending the contract because of something we have done or are going to do. If you are ending a contract/order for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any Service or related products which have not been provided yet, unless we will agree for the rescheduling or other re-arrangements. The reasons are:
(a)there is a risk that supply of the products may be significantly delayed because of events outside our control and we are aware reasonably in advance. Significant delay – means such delay that you will not reasonably require the Service ordered;
(b)we have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 30 days; or
(c)you have a legal right to end the contract because of something we have done wrong.
7.3When consumers do not have a right to change their minds. Your right as a consumer to change your mind does not apply in respect of:
(a)a Theory mock sessions ordered, subject to clause 7.1 (b);
(b)digital products of the OSCE SMART after you have started to download or stream these;
(c)Services, once these have been completed, even if the cancellation period is still running;
(d)sealed audio or sealed video recordings or sealed computer software, once these products are unsealed after you receive them;
(e)a Product of the OSCE SMART under which the payment to be made by the consumer is not more than £42 and other limitations imposed by the legislation; and
(f)any OSCE SMART Product which become mixed inseparably with other items after their delivery.
8.How to end the contract with us (including if you are a consumer who has changed their mind)
(a)Tell us you want to end the contract. To end the contract with us, please let us know by email email@example.com Please provide your name, address, details of the order and, where available, your phone number and contact email address.
8.2When we will pay the costs of return. We will pay the costs of return:
(a)if the products are faulty or misdescribed;
(b)if you ending the order for the Theory mock session and it is due to our fault or due to force major, subject to failure by us to offer you a reasonable alternative. If you unreasonably refuse the offered alternative, you shall bear the costs; or
In all other circumstances (including where you are a consumer exercising your right to change your mind) you must pay the costs of return.
8.3How we will refund you. If you are entitled to a refund under these terms we will refund you the price you paid, by the method you used for payment or other method agreed by us. However, we may make deductions, as per clause 7.1 (b).
8.4When your refund will be made. We will make any refunds due to you as soon as possible, but not exceeding 14 days since the disunion of the refund is made upon your request. Such decision shall not be unreasonably delayed. Dispute resolution and settlement between you and us is deemed to be reasonable delay for the purpose of this provision.
9.Our rights to end the contract
9.2You must compensate us for any losses incurred by us as a result of your breach as per clause 9.1.
9.3We may withdraw the Services. We may write to you to let you know that we are going to stop providing the OSCE SMART Service(s). We will let you know at least 30 days in advance of our stopping the supply of the Service and will refund the proportionate sums you have paid in advance for Services which will not be provided, unless you have already passed the QLTS OSCE exam.
10.If there is a problem with the product
How to tell us about problems. If you have any questions or complaints about the product, please contact us at firstname.lastname@example.org
11.Your rights in respect of defective products if you are a consumer
11.1If you are a consumer we are under a legal duty to supply products that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to the products. Nothing in these terms will affect your legal rights.
Summary of your key legal rights
This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.
If your product is goods, for example books or manuals, the Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following:
up to 30 days: if your goods are faulty, then you can get an immediate refund.
up to six months: if your goods can't be repaired or replaced, then you're entitled to a full refund, in most cases.
up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back.
If your product is digital content, for example mp4 video lectures, the Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality:
if your digital content is faulty, you're entitled to a repair or a replacement.
if the fault can't be fixed, or if it hasn't been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back
if you can show the fault has damaged your device and we haven't used reasonable care and skill, you may be entitled to a repair or compensation.
If your product is services, for example a Theory mock session on Interview in Business, the Consumer Rights Act 2015 says:
you can ask us to repeat or fix a service if it's not carried out with reasonable care and skill, or get some money back if we can't fix it.
if you haven't agreed a price beforehand, what you're asked to pay must be reasonable.
if you haven't agreed a time beforehand, it must be carried out within a reasonable time.
See also Exercising your right to change your mind if you are a consumer (Consumer Contracts Regulations 2013)
12.Price and payment
12.1Where to find the price for the product. The price of the Product (VAT is not charged) will be the price indicated on the order pages when you placed your order with OSCE SMART. We use our best efforts to ensure that the price of the product advised to you is correct. However please if you discover an error in the price of the Product you order please contact us at email@example.com
12.2When you must pay and how you must pay. We accept online payment. You must pay for the OSCE SMART Services you are buying before you download them or before we start providing them.
13.Our responsibility for loss or damage suffered by you if you are a consumer
13.1We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable or loss you should haves foreseen but failed to mitigate it. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
13.2Our liability under this contract is limited to the sum of money paid by you to us for the Services. We will not be liable for damage which you could have avoided or for damage which was caused by your failing to correctly follow our instructions.
13.3We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the OSCE SMART Services.
13.4We are not liable for your business losses. You cannot use the products for any commercial, business or re-sale purpose and shall be accountable and liable to us, among other, for any profits obtained as the result.
14.How we may use your personal information
14.1How we will use your personal information. We will use the personal information you provide to us:
(a)to supply the OSCE SMART Services to you;
(b)to process your payment for the products; and
(c)if you agreed to this during the order process, to give you information about similar products that we provide, but you may stop receiving this at any time by contacting us.
14.2We will only give your personal information to third parties where the law either requires or allows us to do so.
15.Other important terms
15.1We may transfer this agreement to someone else. We may transfer or assign our rights and obligations under these terms to another natural or legal person. You will be informed by a reasonable notice at our site if this happens and we will ensure that the transfer will not affect your rights under the contract.
15.2You cannot transfer or assign your rights and or the access to someone else. This contract is between you and us. No other person shall have any rights to enforce any of its terms instead of you. Breach of this term constitutes repudiatory breach of the contract.
15.3You cannot ask for disclosure of the QLTS OSCE exam questions, which any of our staff have had at the exam. Asking of such questions and disclosure of such information would be in breach of the QLTS OSCE Kaplan regulations.
15.4If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
15.5Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
15.6Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim.
Model Cancellation / Change Form
(Complete and return this form by email only if you wish to withdraw from the contract)
To OSCE SMART
I hereby give notice that I cancel my order for the OSCE SMART [*Interview Advocacy Research] mock session on [Business Property Probate Civil Lit. Criminal Lit] scheduled for [* insert date],
Ordered on [*insert date] Order No [*],
[I wish to reschedule the mock session, please contact me to agree the date]
[I do not wish to reschedule the mock session, please refund me]
My PayPal details
[*] Delete as appropriate or insert the details
We are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), we are the data controller.
Information we collect from you
We will collect and process the following data about you:
Information you give us. This is information about you that you give us by filling in forms on our site qltsosce.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our OSCE SMART Service, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, details of your qualification, dates when you expect to attend the QLTS OSCE exam.
Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for' page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
Uses made of the information
We use information held about you in the following ways:
Information you give to us. We will use this information:
to carry out our obligations arising from any contracts/orders entered into between you and us and to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you;
to notify you about changes to our Products;
to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
You agree that we have the right to share your personal information with:
Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Selected third parties including:
business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience;
analytics and search engine providers that assist us in the improvement and optimisation of our site;
We will disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
If our business is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
Where we store your personal data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can also exercise the right at any time by contacting us at firstname.lastname@example.org
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 3 months after you last time visited our website.
acceptable use policy
This acceptable use policy sets out the terms between you and us under which you may access our website qltsosce.co.uk (our site) and the OSCE SMART Services. This acceptable use policy applies to all users of, and visitors to, our site.
Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy.
You may use our site only for lawful purposes rooted in your preparation to the QLTS OSCE exam. You may not use our site:
In any way that breaches any applicable local, national or international law or regulation.
In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
Not to access without authority, interfere with, damage or disrupt:
any part of our site;
any equipment or network on which our site is stored;
any software used in the provision of our site; or
any equipment or network or software owned or used by any third party.
We may from time to time provide interactive services on our site, including, without limitation:
Video Webinar room.
Where we do provide any interactive the QLTS OSCE related service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.
You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.
Se related to the QLTS OSCE exam.
Be accurate (where they state facts).
Be genuinely held (where they state opinions).
Comply with applicable law in the UK and in any country from which they are posted.
Concern only the subject matter and purpose of this site’s services.
Not to breach any SRA or Kaplan QLTS regulations.
Contributions must not:
Contain any material which is defamatory of any person.
Contain any material which is obscene, offensive, hateful or inflammatory.
Promote sexually explicit material.
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
Infringe any copyright, database right or trade mark of any other person.
Be likely to deceive any person.
Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Promote any illegal activity.
Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
Be likely to harass, upset, embarrass, alarm or annoy any other person.
Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
Give the impression that they emanate from us, if this is not the case.
Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
Suspension and termination
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this acceptable use policy constitutes a material breach of the terms upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
Immediate, temporary or permanent withdrawal of your right to use our site and the OSCE SMART Services.
Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
Issue of a warning to you.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
Changes to the acceptable use policy
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.